Any items placed on pre-order will be clearly marked at checkout, with an estimated despatch date from our UK Distribution Centre. Please note, this is an estimated despatch note and your actual delivery may be earlier or later than initially advised. If you are purchasing more than one item, your order will be despatched only once all items are in stock.
You can cancel a pre-order up to the point at which your order is despatched from our UK Distribution centre by contacting our customer care team. When your pre-ordered items have been despatched from our UK Distribution centre we will send you a confirmation email with your courier tracking number and link to the couriers web site. You can check the status of your order online at any time at My Account.
Shipping
SHIPPING OPTIONS TABLE
Shipping Options |
| COUNTRY | SERVICE | SHIPPING TIME | PRICE |
| UK | Express United Kingdom Delivery | Next working day delivery if ordered before 2pm | £9.99 |
| Standard United Kingdom Delivery | 1-3 working days | £6.99 | |
| EU (inc IE) | Express Europe Delivery | Next working day if ordered before 2pm | £14.99 |
| Standard Europe Delivery | 1-3 working days | £12.99 | |
| ROW / International (inc US) | Express International Delivery | 2-5 working days | £19.99 |
Tax and duties are covered on any shipments within the EU, nothing will be payable by the customer on delivery.
If you order from us from outside the EU, there might be import duties and taxes to pay to get your parcel. These charges are usually levied when the order reaches the delivery address and you will be responsible for the payment of those.
We have no control over these charges and can't predict their amount. For further information please contact your local customs office before placing your order.